Average Reviews:
(More customer reviews)I purchased this Crystal Quest bottleless water cooler w/UV system for our CPA office and it's been a royal pain from day 1...We had to pay 2 different plumbers to come to the office to professionally install it due to leaks and both commented on the poor quality of the connectors...We also purchased the Smart Valve to protect against potential leaks and it was so loud that we had to uninstall it...Crystal Quest said that can happen due to vibration and although it was loud, there was nothing wrong with its functionality...They did, however, issue us an RMA to return it for a refund...Approx 6-9 months after purchase, the cooler began to leak yet again...We spoke with Crystal Quest once again and they felt confident that it was the filters this time and our problem would go away once we changed them...They gave us 2 filters and charged us for the other 2...We installed the new filters and the leaks were worse than ever...So after $726 on the unit, $200+ for installation, $86 in new filters and numerous hours on the phone with Crystal Quest, we still have a useless, leaking cooler which we are literally ready to hall to the trash as Crystal Quest says that we are now outside of the warranty period...You would think a company would stand behind its products a bit more!!!
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Product Description:
Floor Sharp UltraFiltration Bottleless Water Cooler, no bottles to replace! Connects to cold water line for continuous water supply. Water travels through a 4-stage water filter to remove most contaminants and produce crystal clear, fresh and tasty water - no bottles to buy!* Stage 1 - sediment filter cartridge to remove 99.99% of microbiological cysts, cryptosporidium and giardia.* Stage 2 - granulated activated carbon (GAC) cartridge, an effective absorbent for a wide variety of organic contaminants, such as chlorine (removes 99.9%), chemicals linked to cancer (THMs, benzine), pesticides, herbicides, incesticides, volatile organic compounds (VOCs), PCBs, MTBEs and many others. Also removes bad taste and odor.* Stage 3 - Ultrafiltration UF membrane that removes synthetic organic compounds (appr. 0.0001 to 0.005 micron in size), bacteria, viruses, colloid, parasites. Also removes water hardness and salts.* Stage 4 - Multi-stage filter that includes 1 micron sediment pads, KDF, GAC and ion exchange resinBottle-less floor water cooler features: High grade stainless steel cold and hot vessel, fully assembled, easy access to all controls and filter cartridges, incldes all connection hardware, automatic tank full control. Sharp UltraFiltration Water Cooler features:* High grade stainless steel cold and hot vessel* Fully assembled* Separate hot and cold water switches, child safety on hot waterHot water tank temperature: 185
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