Saeco Incanto Classic Super-Automatic Espresso Machine Stainless Steel - Saeco A-IC-SS Review

Average Reviews:

(More customer reviews)I read reviews of multiple automatic expresso machines (deLonghi, Saeco, Gaggia, etc) and was concerned that most brands tend to have some negative reviews of their selected expresso machine breaking down after some time. Since there was no single review that reports on the reliability of these machines, I decided to take my chance with this expresso machine.

The manual of this expresso maker lacks sufficient instructions. Mine came with the new series Intenza water filter.The instruction, with the new water filter, instructs that the existing small white filter needs to be removed and does not provide instructions on its removal. It is only upon calling Saeco customer service that I understood how the small white filter can be removed. And when necessary, I sometimes called Seattle Coffee Gear, whom I originally bought mine from, who has excellent product expertise and customer service.

Most automatic expresso machines come with plastic parts from in to out. So this machine stands out in that the main body is still made from steel.

This product comes with an inbuilt grinder, with small to coarse grinder settings, and thus making it super-handy (fully automatic!).

I used this machine to brew some Blue Mountain coffee. It came out so rich in aroma and taste. Previously I was using some traditional filter to brew this coffee and was not able to discern the aroma and taste of this Blue Mountain coffee.

And the frother is able to froth the milk with a consistent quality as well. And it comes with the option of hot water as well.

I bought this during Jan 2010, so I can't comment on the reliability as yet. So far I cleaned this up after each use. In case, this machine starts breaking down, I will update my review so that future buyers can be fore-warned.1.5 mths later:
Upon power on, the 2 top & 1 bottom leftmost LEDs started flashing. I referred to the manual and it indicated loading and to wait. After waiting 10 mins and resetting the machine, I still observed the same phenomenon. After some tests, I found that it needed priming. So far this has happened twice in the last 2 weeks and priming solves the problem. Saeco USA needs to improve on their manual instructions !!!

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Includes Saeco A-IC-SS Saeco Incanto Classic Super-Automatic Espresso Machine Stainless Steel.

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