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(More customer reviews)We have been on a journey to find a great, stylish and functional counter depth refrigerator. We are replacing a perfectly fine Kitchen Aid side by side that we put in a second home. First, we chose a Samsung side by side, but were not satisfied with it's refrigerator temperature. We set it at 34, but it never seemed cold enough. Milk was never "ice cold" as we were accustomed to. We started monitoring the temperatures, and it was typically around 38-43 degrees. Samsung was unable to remedy this issue, even after sending out a new replacement. Then we chose a GE Profile model, but it was a similar scenario, with wide temperature swings between the setting of 34, and 44 degrees, so a return of the GE was in order after service was unable to remedy it's large temperature swings.
Now, onto the Electrolux. This was a favorite from the start when we were shopping, but we were scared off by some reviews. We decided to go for it anyway, and are pleased with that decision, so far. However, the first one delivered did not cool at all. A service tech was dispatched immediately, and he found that there was a broken line from the compressor, due to damage in shipping, no fault of the unit, and all the refrigerant had escaped. The dealer brought the GE back until another Electrolux could be ordered and delivered.
Upon recieving the second Electrolux, it is performing nicely. Internal temperature is as stated on the Wave Touch Panel at 34 and -4 degrees for the freezer (which, by the way, you can set to show the refrigerator and freezer temps at all times). The units appearance is of good quality, being stainless steel on all sides, sturdy handles, and a modern appearance with Wave Touch Controls, which are easy to use. The doors are simple to align or adjust if needed.
The interior of this unit is 22.6 cu/ft, so as counter depth goes, it is decent. With edgeless glass shelves, ball bearing glides on all drawers, a large temperature controlled drawer with digital programmed settings, 2 good sized slide out bins, and exceptionaly well done LED lighting, this unit's interior is impressive.
We especially like the temperature controlled drawer, which can be adjusted from 28 to 40+ degrees. The drawer is large enough for party platters, and can keep fresh meats at near freezing, or beer can be kept at a very nice 28 degrees, or wines at a favorite selected temperature. The ice maker does take up a fair amount of space, but for ice and water in the door, it is a worth while sacrifice.
The icemaker has had some negative reviews, but so far ours is fine. The cubes are rounded, with a divit. I'm not sure why this is considered "Drink Friendly", but they are nice. One issue is that the cubes seem to come out with some vengence. However, by simply putting your glass or ice bucket close to the dispensing chute...problem solved. We have seen no melted ice puddles in the catch basin. Water dispensing is simple, and functional. We have only had this unit for a few days, so I can't comment on ice production quantity, but it is supposed to be better than most, per Electrolux specifications.
The freezer has 2 deep slide out bins, and 1 shallow one, with dividers and smooth ball bearing slides. One of our wire dividers does not stay in place, but that is no big issue at all. Space is good, and well utilized. Lighting in the freezer is excellent.
If I listen closely, I can hear the unit running, but sound is not obtrusive or noticably louder than any of the other units we have had recently. I would say it is quiet.
Pros: Operates at accurate temperatures set, huge slide out temperature controlled drawer, Exceptionally well done LED lighting and appearance, Wave Touch Controlls, functional use of space. Looks and feels high quality. We finally have really cold milk again.
Cons: High end of price scale, Ice maker takes up some refrigerator space, and some door storage.
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Electrolux : EW23BC71IS 36 22.6 cu. ft. Counter-Depth French-Door Refrigerator - Stainless SteelProduct Description: Perfect Ice: Up to 9 lbs. of bullet shaped ice in 24 hours.
Perfect Temp Drawer: Offers flexibility in temperature from 28 to 42F.
9 preset selections including white / sparkling wine, cheese, fish / shellfish, marinade and thaw.
Three "My Favorites" that are customizable.
Keeps virtually anything at the ideal temperature for storing or serving, so it's perfect for entertaining.
Luxury-Design Glass Shelves: Removable, spill-proof all-glass shelves crafted for exceptional beauty and function.
Luxury-Glide Freezer Drawer: Three Luxury-Glide, full-width baskets are fully-extendable and two have adjustable dividers.
There's room to store everything, making it easy to always have frozen pizza and snacks on hand for an impromptu gathering.
PureAdvantage Filtration Systems: PureAdvantage Air Filter keeps clean, filtered air circulated throughout to prevent odor transfer.
PureAdvantage Water Filter ensures fresh, clean water and ice
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