Starbrand Products Gevalia 12-Cup Coffeemaker Review

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(More customer reviews)Over 3 months ago in early January, 2009, I ordered a replacement carafe for the "free" coffee maker they sent me. The wrong one was sent. I called and was assured they would send me a return address label. After a month, I called again and was told the same thing. The third time I asked for a supervisor and was told it would be handled. The forth time, I threatened to put up a youtube video and promised results. This was Andy employee number 643113 on April 2. Still nothing in the mail. On April 20 I called again and was told that my credit card had been refunded, but to get the proper carafe I had to re-order and be charged. I said, "You have got to be kidding. After 3 months of hell?" I still have not heard from them, nor do I expect to. I am stuck with the wrong carafe cluttering my house. I sent this review to Gevalia and they simply repeated their new song: your account was refunded to get the correct carafe, re-order. Fat chance!

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Product Description:
Gevalia 12-Cup SS CoffeemakerPut this high-tech coffeemaker on your counter and enjoy its beauty as well as its brewing. Designed with the latest features, including a 12-cup glass carafe, 24-hour programmable clock/timer, Pause 'N Serve feature, 2-hour auto shut-off, water level indicator, lift-out basket and warming plate. Stainless with black. 11"W x 16 1/2"H. 1 Year Warranty Included

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Hamilton Beach 48464 Brewstation Summit 12-Cup Programmable Coffeemaker Review

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(More customer reviews)Purchased to replace our Brewstation Deluxe, which we absolutely loved!The only reason we did not purchase another one exactly like our old one is because of the leaking problem.About 1x/year we would need to replace the 'carafe' portion of the coffeemaker.The Summit was the 3rd replacement model we tried.It is the only other model that has all of the features that the Deluxe had (programmable auto shut-off & timer, brewing cycle selection).I agree with the previous post that it is a bit more awkward to fill.But, the biggest problem I have with it is the coffee basket.It has about 50 holes in the bottom for the water/coffee to flow out of the basket.The result is a very weak-tasting coffee because it flows through so quickly.I can't understand why this model is made like this when other models have only one hole!There is no way to even use enough coffee to get a strong flavor, even when putting it on 'Bold' setting, which slows down the brewing cycle.I figured out how to solve this problem by purchasing a permanent filter basket to use inside the other basket, plus using a paper filter.This adds to the awkwardness of the whole process, but we are so hooked on this style of machine that are willing to put up with it. It is also messier than the Deluxe because of all of the condensation inside.When you lift the lid water runs down (but mostly back into the carafe), and when you take out the basket there is condensation all over it and it drips trying to get it to the trash or sink.I also just noticed one of the buttons to set the time is sticking.Well, maybe I should go back to the Deluxe...

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Product Description:
Uniquely designed without a coffee pot, this 12-cup coffeemaker features, instead, an insulated tank that keeps coffee hot and fresh inside. To serve, simply depress the non-slip dispensing bar with any favorite mug for one-handed dispensing--no carafe means no pouring, no spills, and no hotplate that can sometimes scorch coffee or make it bitter. The appliance also provides a user-friendly push-button control panel. Choose from several brewing options including bold, regular, iced coffee, or small batch (1 to 4 cups). Even more, the unit's programmable clock and timer allow for brewing "wake-up" coffee, while its keep-warm mode can be programmed to automatically shut off immediately after brewing (for iced coffee) or in one, two, three, or four hours as desired. Other highlights include a large digital display with blue backlighting, a removable water tank for filling at the sink, a water-level indicator on both sides, and dishwasher-safe parts for quick cleanup. Housed in sleek black plastic with stainless-steel accents, the coffeemaker measures approximately 12 by 9 by 17 inches and carries a one-year limited warranty.

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